Customer Development Manager - GT (Sabah)

Become part of the team powering household names like Scott®, Kleenex®, Depend®, and WypAll®. At Arbex, everything you need is right here—innovation, growth, and the chance to leave a real mark.

Settling for just any role isn't you, and it isn't us either. Being Unstoppable Together calls for a particular kind of person and teams who genuinely care about making a difference. Here, you'll channel your professional expertise, talent, and drive into building and managing a portfolio of iconic, ground-breaking brands. In this role, you'll help shape the future of tissue and hygiene for billions of people worldwide. 

About You  

In one of our professional sales roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the centre. Job responsibilities include: 

​Business Objective Delivery

• Develops, implements and monitors plans towards the achievement of secondary sales targets (MT/GT ISM) and tertiary accounts

• Responsible for achievement of sales targets of the assigned distributors.

• Manage Trade Promotional Budget, maximize sales and manage the allocated Trade Fund to generate the desired profitable sales mix

• Account receivables management

Strategic Business Execution and Distribution

• Optimize KC Reach / Coverage to ensure effective “Route to Market” for respective territory.
• Achieve coverage, call/day, and effective call (productive call) targets; establish work plan and monitor achievement.
• Ensure flawless execution in line with strategic business priorities such as speed to market and major consumer program initiatives. Strong brand presence in trade.
• Develop and implement distributor(s) and/or customer business plan in alignment with the area’s strategic Sales, Marketing and Category plan.

Consumer/Shopper/Customer (POP)

• Execute Category Plan, Trade activities / Promotion Plan in specific GT channel and secondary MT customers where applicable.
• Analyze promotions in order to understand competitive activities in the customers and maximize efficiency of promotions.
• Provide insights on market intelligence and provide recommendations.

Customer Management

• Implement Customer’s Trading Term and Business Plan.
• Manage relationship with assigned distributors /customers with an emphasis on developing new business opportunities.
• Recommend specific channel/customer insights to address market specific needs.

To succeed in this role, you will need the following qualifications and experience:

Required Qualifications

• Bachelor’s degree in Business, Marketing, or related field is a plus.

• Minimum 2–3 years of experience in sales

• Proven ability to grow large-scale brand accounts and lead business strategy in a dynamic environment.

• Strong commercial mindset with analytical capability to interpret data and act on insights.

• Excellent stakeholder management and negotiation skills.

• Self-starter, adaptable, and thrives in a fast-paced, high-growth setting. ​

Total Benefits 

We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then ARBEX is the place for you.​ 

Flex That Works at ARBEX

We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value. 

To Be Considered 

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.  

In the meantime, please check out the careers website.

And finally, the fine print…. 

 
For ARBEX to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that shape the future of tissue and hygiene, which is why we seek to build a workforce that encompasses the experiences of our consumers.  When you bring your original thinking to ARBEX, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.  

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.  

This role is available for local candidates already authorized to work in the role’s country only. ARBEX will not provide relocation support for this role. 

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